Cancellation Policy

We require five (5) day written notice of cancellation prior to your service’s renewal date that must be submitted through our client area. Very important to note, please be sure to back up any of your data prior to the cancellation date since upon cancellation the data upon the server is immediately removed for your protection. Please let us know if you have any questions about this.

Refund Policy

Refunds are issued on a case-by-case basis since by default no refunds are provided once payment is received. Many or our services incur actual costs to provision, therefore, this is why refunds are not automatically available or granted. Please do contact us if you have any questions. Our intent is to work with each and every one of our clients in a fair manner. Upon request, we will do our very best to accommodate your request and let you know what is possible (and why). Prepayments such as account credit are ineligible to be refunded.